“Poor customer service. Phone was never answered. Three messages were left. My email was likewise not returned.
I have not received a receipt for my purchase, although my PayPal was charged. I did receive my product, but the complete absence of customer service was disappointing. I won’t return.”
“I was shipped the wrong item. I called twice two weeks ago to set up a return and reship of the correct item. The phone rang about 10 times and ended with a recorded answer. I left a message each time and haven't heard a word since. All contact links on your website are disabled. What am I to think?
I've directed my bank to stop payment.
Your company has a lot of gall to send me this review.
I'd never consider doing business with you people again.”
“The cartridge fit, but the first six copies came out completely black. I had to set my copy quality on the copier to as light as possible before I could get a fairly suitable copy. I believe that the metering on this cartridge is different from OEM”
