“I was shipped the wrong item. I called twice two weeks ago to set up a return and reship of the correct item. The phone rang about 10 times and ended with a recorded answer. I left a message each time and haven't heard a word since. All contact links on your website are disabled. What am I to think?
I've directed my bank to stop payment.
Your company has a lot of gall to send me this review.
I'd never consider doing business with you people again.”
“The cartridge fit, but the first six copies came out completely black. I had to set my copy quality on the copier to as light as possible before I could get a fairly suitable copy. I believe that the metering on this cartridge is different from OEM”
“I wanted to have a great experience, first time ordering non-OEM cartridges. Order was lost at UPS, delayed delivery, out of cartridges I needed most, no indication of that until received order, another 8 days of delay, only contact from chat. Good response from chat, but very frustrating order handling. Some of the cartridge boxes were damaged, hoping the cartridges are okay. I haven't been able to try the cartridges yet. This could further change my rating. Three weeks for an order, the way it was handled, and the seller's response did not make a good first impression. Help me have a better impression of your company!”
