“The product I purchased was listed as a "comparable" drum unit to the Brothers Printer. It arrived in a box for a Toner Cartridge. Thru email I was told that sometimes their items are boxed in a different box but this was indeed the drum unit I needed. It does not fit our printer (considerably smaller than the old one). I have emailed 2 times for return information and have yet to receive a response.”
“The drum I ordered came quickly, but my printer still says "drum end soon". I don't know if the drum is not good, or I did something wrong putting it in, but there were no directions.”
“I received the 4 pack and they were the correct ones except for the yellow one. It did not fit my printer and to get the printer to work I had to put the old yellow one back in. I would like a shipping label sent to me to return this yellow one that did not fit my printer.”
“I received the wrong order. When I reached out to you I got no reply by phone call or e-mail. A week later the correct ink comes in but still no response or any communication from your company.”
“If there was a mark below 1 that is where I would mark your product. I purchased set of 4 cartridges from your company about less then a month ago I have already had to replace 2 of them for running out of toner, 1 yellow and 1 Cyan. I have a Xerox 6027 and I only use it for home use. If I put 100 - 150 copies through it that is a lot. The printer kept on saying I am out of toner once I replaced the 2 cartridges with replacement I had it started working normal, so that tells me that your cartridges were either bad or very low on toner when it was sent to me. So you wanted a review here it is I do not believe I will purchase any further products from your business. Thank you for giving the opportunity to give this review.”
“A terrible product. I bought two thinking I would have one on hand when the first one would be empty. The new toner immediately began jamming the paper in my Brother printer. after about a week of this problem I bought a genuine Brother toner, I threw the two others in the trash so I lost $65.00. Will never make the mistake of buying this product again.”
