Hi David,
Sorry to see about the experience you had with your first order with us.
We replied to your company review in details and are looking forward to you reaching out to us in order to check the 30-day money-back guarantee for your order.
Thanks! <3
Hi there !
Thanks for taking the time to review our Speculoos Plenny Shake. Though it is sad it did not live up to your expectations. Worry not as we have a 30-day money back guarantee that you can claim by just shooting us an email at love@jimmyjoy.com
Thanks for giving us a shot.
❤️
Hello Jessica,
Thanks for taking the time to review our Plenny Shake Speculoos. I am sorry the taste of our Plenny Shake did not meet your expectations. The texture of the drinks is a bit grainy due to the oats. You might like the Plenny Drink's texture better as it is more milkshake-like. You may claim your refund if you send us a message to love@jimmyjoy.com under our 30-day money back guarantee policy.
Thanks again for taking the time to write a review of your order.
❤️