“The headlights were fine, the issue was paying $250+ for expedited shipping just for them to arrive days late when the $14 standard shipping would have arrived faster. Fedex had told me the company needs to file for the money back guarantee since JP was the one to directly pay Fedex. They refused to do so and kept going in circles over email. They would not call me or provide a phone number. I honestly believe after seeing their awful reviews on the Better Business Bureau that the shipping through fedex was way less than they charged, or that they did get refunded through Fedex and are pocketing it. Either way I recommend buying somewhere else. They delete negative reviews and customer support is awful.”
“It was correct part however, the finish was like rough primer. It did not match the unbroken mirror on the driver's side. I ended up buhying from another parts store which had a mirror that was exactly matching the original mirror. Good price though!”
“The bumper was folded so much that both arms on the top of the bumper were bent. I was charged an additional fee to have that molded back to normal. The labor cost to repair was 150 dollars, and there was no guarantee that it would stay corrected.”
“First order could not align the beams. JP auto would not warranty with out a mechanic checking them out. Had to pay extra for a extra pair of tacoma head lights in less than 6 months.”
