“I received the left taillight prior to receiving the right side which to me makes very little sense.. If the the lights are ordered in pairs then they in fact should ship in pairs.. When the right taillight assembly arrived I realized the box was very light in weight , although the taping has not been tampered with.. I of course opened the box only to find it empty other than some packing.. The following iday I notified customer service and was instructed to file a claim with USPS .. I informed the associate that I would not be ordering from JP Auto in the future..”
“Received the headlight assembly and was the wrong one. Order a bmw assembly and got a pickup headlight for a full size dodge . Your mistake cost me $31.00 and some change. Not a happy customer at all . Email several times and no reply from anyone at your company .”
“The light came many days after scheduled delivery date. Packaging was fine. When I got my car apart and began the replacement it became clear that the light was not an exact replacement. I had to return it.”
“The item pictured is not what ships. There are two types of OEM style taillights one style has a black border around the taillight as the one pictured but what ships is all red with no border”
