“Very poor customer service. I paid $40 extea dollars x 2 to have these delivered in 2 days from the date I purchased them NOT from the date you decide to ship them. Someone needs to teach your company the difference. Two day shipping is from date of purchase!”
“Package arrive crushed and when headlamp checked internal parts were rattling and moving lights moved. Applied for return and was not given $218.00 refund but instead $199.00. Emailed my discontent with loss of $18 and heard nothing back. Very disappointed with your shipping and return process. Cost me money with no part or compensation. Please improve your process!!!!!”
“First headlamp order arrived damaged and when returned, I lost $18 in the process. Emailed to receive the money and no response. Second headlamp ordered with no problem. No contact number available to discuss dissatisfaction concerning loss of money.”
“I’m a bit disappointed. The fish didn’t lineup very well and I don’t know if that’s the cause of the rubber gasket material coming loose from the light itself. I’ve had to re-glue it, and I hope that that works.”
“Product is good. Well priced. The only downfall is is that y'all send it folded and expect it to be back in the shape. I did what y'all told me I put a heat gun to it left it in the sun and 80° temperatures for 2 days but I still can't get a crease out of it. it's a very visible spot. Will send you pictures if you would like to see.”
“Package arrived with the end of both sides folded in. Also not packaged properly for the amount of money that this company charged. Bumper had a scratch on the end repairable but unnecessary for me. I would not be buying anything further from this company”