“Passenger right side halogen headlight had an inoperative electrical connector. I bypassed the faulty connector which enabled the headlight to function. Perhaps the connector was damaged in shipment or there was inadequate quality control of the part at the manufacturing site. Either way, the headlight should have arrived fully functional. It did not.”
“Very poor customer service. I paid $40 extea dollars x 2 to have these delivered in 2 days from the date I purchased them NOT from the date you decide to ship them. Someone needs to teach your company the difference. Two day shipping is from date of purchase!”
“Package arrive crushed and when headlamp checked internal parts were rattling and moving lights moved. Applied for return and was not given $218.00 refund but instead $199.00. Emailed my discontent with loss of $18 and heard nothing back. Very disappointed with your shipping and return process. Cost me money with no part or compensation. Please improve your process!!!!!”
“First headlamp order arrived damaged and when returned, I lost $18 in the process. Emailed to receive the money and no response. Second headlamp ordered with no problem. No contact number available to discuss dissatisfaction concerning loss of money.”
“I’m a bit disappointed. The fish didn’t lineup very well and I don’t know if that’s the cause of the rubber gasket material coming loose from the light itself. I’ve had to re-glue it, and I hope that that works.”
