“I was admittedly skeptical about the new box design as I initially received a dome that had a design flaw. Just opened and set up the first one with the correct new design. It’s easier to assemble and is just a bit roomier (??) - or at least seems so - for my larger kitty. I also appreciate that there is an end entry dome available if we would need to change placement/orientation of the box at some point. Thanks for always thinking of the kitties.”
Thank you for another thoughtful review, Pamela! We’re so glad to hear that you’re enjoying the new design and found the Dome easier to assemble for your larger kitty. It’s great to know that the end entry option adds to your convenience as well. We’re always striving to make the best products for our furry friends! 😺
Hi Helen,
Thanks again for your feedback! As our boxes now offer both the long side, or short sided entrances, our Domes need to be specified either with the long or short entrance when ordering. We are showing the Dome you received for the the long side entrance. Did you need the short side instead? Please let us know and we are happy to help. Just let us know at support@kittypooclub.com. Thanks Helen!
Again, our apologies, the Dome and Scoop are both showing as delivered on August 29th with your first order. Can you confirm whether these items were received?
Thank you so much for another wonderful review, Edie! We're delighted to hear that Miranda loves her litter box and that it’s making life better for her humans, too. It warms our hearts to know our product is such a hit with your furry family! 🐾