Thank you for the fantastic review, Margaret! 😻 We're excited that the long side entrance works perfectly for your kitties. It's always great to hear how our product fits the needs of our furry friends!💜
“I really like the easy clean up with it being disposable. The only issue is the delivery time. It took 12 days to get to my house after leaving the wharehouse. It maybe because I live in a rural area. I adjusted the date of me next order to make up for the long delivery time.”
Thank you for the great feedback, Jennifer! We’re happy to hear that you love the easy clean-up! We apologize for the delivery time you experienced; rural areas can sometimes present logistical challenges. We appreciate you adjusting your order—it helps us serve you better.😊
“The size of the box was good but could be bigger because my cat is large. Again didn’t last more than 2 weeks. I believe I canceled my order for these. Thanks for asking”
Thank you for your feedback Peggy, and our apologies that the Standard Dome also was not a good fit. We hope with the update to the XL Box works out better for you.💜
Hi there,
Thanks for sharing your thoughts! We appreciate your feedback on the assembly process, and we're always looking for ways to improve the user experience. We're sorry to hear that the assembly was more challenging than expected, and we'll take your comments into consideration for future product updates.💜
