Hi Rosie, Thank you for this review and your support. If you are unable to remove the bottle please reach out to careau@koh.com and we will be happy to assist! – Team Koh
Hi Linda, This made our day! Thank you for sharing this amazing feedback, this is what our Brand is all about!!So glad to hear of your Koh success. – Team Koh
“Purchased replacement bottle for the mop because the original one cracked and leaked. New one arrived quickly and was free P+P. Fitted into the mop no problem, and is working fine.”
Hi Gerlinde, This made our day! Thank you for sharing this amazing feedback, this is what our brand is all about!! So glad to hear of your Koh success. 😊– Team Koh
“I asked for the new bottle as well as the little plastic stopper that goes in the mop where bottle connects. I did not get the stopper, so too much of the cleaning fluid pours out onto the floor. Most annoying. Picture of what I need to make mop operatve. Pls send”
Hi Janet,
We're sorry to hear about your experience with our product! Feel free to email us on care@koh.com and we'll try to resolve the issue as best as we can!
