“I do like the bun, I really like the draw strings! I WISH they would make their ponytails this way! Stays on very secure. The color didn’t match very well but I knew I was taking that chance. Good thing is it’s human hair so I’m going to put a few highlights in and it’ll blend nicely!”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“Definitely watch a video. I was disappointed at first but you get tips and tricks from watching how to put the bun in correctly which made a tremendous difference. I do wish the bun came in a balayage. But maybe next time I would just get a lighter colour. That’s on me”
“I expected to love this because I have had good experiences with all of my other Luxy purchases, but this one is just okay. I wish there were more colors available as I wear Bronde Balayage, and the bun was only available in Bronde, which turns out to be significantly darker. Also, there’s just a little too much hair in these buns (I know, I know, that’s impossible for a hair piece, right?) and I’d like it to look slightly more realistic with my hair by being a little less volume overall.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
