“It is definitely not a chocolate brown. In the photo is a swatch of chocolate brown from Hidden Crown, compared to Luxy’s chocolate brown. I’ve worn chocolate brown in every brand of extensions I’ve ever worn, this is the first brand that didn’t match. It has a weird green tinge in some Light and a terrible cherry coke red in others. I don’t understand how it could possibly match anybody’s hair. I couldn’t tell with the tiny strips. SO DISAPPOINTED that I opened the box
3 stars because the quality is excellent, it’s just the color that is terrible.”
Dear Alyssa,
Thank you for taking the time to send us your comments. We're sorry to hear this!
Alyssa, we are reaching out to you from our info@luxyhair.com email so that we may help you further with this. Please look out for our email shortly!
Warmly,
Luxy Hair Support
“I bought the 160g + 45g volumizer weft. The hair is soft and silky, and the Color match is perfect, however, it is very thin. If your hair is remotely thick I would NOT recommend these extensions. I will have to cut off 4-6 inches to blend these into my hair.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase. Customer satisfaction is important to us and it will be our pleasure to help you. If you haven’t already, please email us at info@luxyhair.com with a breakdown of your concern and any photos, if applicable. We look forward to helping you further with this.
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“The hair is so thin and there is not nearly enough here to do anything. I do have fine hair, my sister uses Luxy hair and hers is absolutely beautiful. I was so disappointed. They shop very quick, I can say that.
The pieces are so thin. If I could add a picture I would. The box of the classics for thin to normal hair is smaller than my hand. There’s not enough hair whatsoever.”
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
Thank you for your kind words, Mckenna! We're happy to hear your Luxies are
a perfect fit. If you ever have any questions, feel free to reach out to
info@luxyhair.com. Our team is always happy to help.
Hi love! We’re really sorry to hear that you’re unhappy with your purchase.
Customer satisfaction is important to us and it will be our pleasure to
help you. If you haven’t already, please email us at info@luxyhair.com with
a breakdown of your concern and any photos, if applicable. We look forward
to helping you further with this.
“I bought my Luxy hair extensions for my wedding and they were absolutely beautiful! Excellent quality and perfect match. I am super happy with my purchase.”
“I usually just buy sallys 140 gram extensions so i bought these to splurge and they seem thinner than the sallys and i have fairly long hair and its about medium thickness. if i wouldve known i wouldve bought more grams. sortve disappointed for the price.”
Hi Kat, Thank you for taking the time to send us your honest review. We're
sorry to hear this. Kat, please reach out to us at info@luxyhair.com if we
may help you further. It will be our pleasure.
