“My hair is uneven and the extensions I bought were long-making it look a bit unnatural.
I love wearing them but I would like for the hair to hold a tighter curl. This might make a difference.
My head seems to be smaller than the xs band.
I’ve listed a few small issues but wearing them out weighs how they make me feel, beautiful.”
Hi Vanessa!
Thank you for taking the time to share your honest feedback with us.
I'm so happy that your Luxies make you feel beautiful. I'm sorry to hear you are having trouble blending your set with your hair. Here is a helpful support article that covers blending tips and tricks: https://www.luxyhair.com/blogs/support/my-extensions-dont-blend-with-my-hair-how-can-i-blend-them-in. If you still feel you are having trouble with blending or the size of your wire, please feel free to emails us at info@luxyhair.com with some photos of your hair with and without your Halo applied and we will be happy to help you.
Warmly,
Aleksandra
Luxy Hair Support
“My hair is naturally thin and fine and with these i finally have that long thick hair Ive always wanted! The wire does sit back a bit farther than how ive seen in videos but i also have a big head so that might have something to do with it”
Those curls are beautiful, Kyra! I'm so happy to hear that Luxies help you achieve the long hair you've always wanted. Enjoy them to their fullest. 💗
Warmest regards,
Takara
Luxy Hair Support
Dear Sara,
Thank you, Sara! We appreciate you taking the time to rate us as 5-stars.
Sara, I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, please continue to enjoy your Luxies.
Warmest regards,
xo
Kerry
Luxy Hair Support
“The Mocha Brown Halo blends perfectly into my hair. It is easy to put in and feels secure even without using the clips. The hair is thick and looks great.”
Hi beautiful Norma,
Thank you for your 5-star review! You look so gorgeous.
Please continue to enjoy your beautiful Luxy Hair extensions. If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Thank you for your review, Si! I'm really glad to hear that Luxies have helped with your post-partum hair loss.
Warmest regards,
xo
Takara
Luxy Hair Support
“When you first get them they are great but for time it becomes tangle and if you wash them the color comes off, after that I dye them and they seem to come back to life.”
Hi beautiful Sara,
Thank you for taking the time to share your honest feedback with us.
Color bleeding is a normal occurrence in all hair extensions, since they have been professionally dyed at our manufacture. Some colors may bleed in the wash, especially darker colors, as these extensions have been freshly colored prior to being packaged. Bleeding will decrease significantly after a few washes, and should not affect the overall color of the extensions.
For some tips and tricks to prevent tangling, I recommend checking out this support article: https://www.luxyhair.com/blogs/support/how-do-you-prevent-tangling-matting-and-reduce-shedding.
Should you ever have any questions or concerns down the road, please feel free to reach out to us at info@luxyhair.com. We are always here and happy to help you.
Warmest regards,
xo
Aleksandra
Luxy Hair Support
Dearest Angela,
I appreciate your lovely feedback!
Angela, I am so pleased to hear that you find our Halo so easy to put on. Yes, our Halo set is a lower maintenance alternative to clip-in extensions and that is wonderful to hear that you are finding it "super simple".
Please reach out to our Customer Service team at info@luxyhair.com, if you have any questions in the future. We'd love to hear from you again!
Warmest regards,
xo
Kerry
Luxy Hair Support
