“I love my halo, I bought the 20 inch because I wasn’t sure how long id like it and had my hairdresser cut it down to 16. I’m only 5 feet tall and the 20 was just too long for me. These pieces are great and I definitely appreciate the side pieces but the hair is not the best quality. It’s good just not amazing. A lot of the pieces have broken hair even though I take very good care of them. They also get stringy very fast. My natural hair is not stringy so there’s a disconnect there. All in all for the price it’s a great purchase but not anything amazing. At this price point it’s a decent buy.”
Hi Eliza! We’re really sorry to hear that you’re unhappy with your Luxies -
it will be our pleasure to help you. Please respond to this email with a
photo of the SKU number located on the back of your Luxy box, and a photo
of all your wefts laid out on a flat surface where we can see them clearly
from top to bottom. Our team will keep an eye out for your email. We look
forward to helping you further with this.
Dear Solita,
Thank you for sharing your wonderful feedback.
Solita, that is wonderful to hear that you are enjoying your Off Black Halo. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
In the meantime, please continue to enjoy your set!
Warmly,
Kerry
Luxy Hair Support
You look so gorgeous, Bethany! Thank you for sharing your review with us.
Please continue to enjoy your beautiful Luxy Hair extensions. If you ever have any questions, feel free to reach out to info@luxyhair.com. It's always a pleasure to help.
Warmly,
Aleksandra
Luxy Hair Support
“Super easy to apply and it was all I needed! Tons of volume and thickness. Will buy more down the line!!
Only thing is, when theres too much wind the halo string does move back a little.”
Thank you for your review, Amanda! I also appreciate your feedback regarding the wire - I'll pass this along to our Product Manager for consideration.
Warmly,
Takara
Luxy Hair Support
Hi Mei!
Thank you for sharing your 5-star review on Luxy Hair!
Mei, we truly appreciate your love and support of Luxy Hair. Please continue to enjoy your Luxies.
Warmly,
Kerry
Luxy Hair Support
“Delivery was smooth and on time.
My hair is about one inch shorter than the Halo extension so I cut the extensions to my length because otherwise it would look weird and.... my hair looks AMAZING!! If you have shoulder length hair you probably won’t have to cut it.
It’s very comfortable to wear everyday if you want to. The line isn’t visible at all when placed correctly. The extension doesn’t pull the hair or hurts if you place it correctly as well. The box is so adorable and convenient for travel. And the quality is so good!
My hair is dark brown to off black. Off black is just a bit darker than my hair but it blends nicely with my hair colour even in sunlight! Overall very satisfied!”
Dear Reem,
Thank you for sharing your positive comments.
Reem, I am delighted to hear that you are enjoying your Halo set. Please reach out to us at info@luxyhair.com, if you have any questions in the future - we'd love to hear from you again.
In the meantime, please continue to enjoy your Luxies!
Warmly,
Kerry
Luxy Hair Support
“I love my halo hair extensions. The only reason I gave it 4 stars is because of how easily the hair sheds when I brush it. This might be because of me, and the brush I’m using. There was no shedding when I took it out of the packaging, also my hair is thin and I don’t particularly like how thick the weft is, and I had issues with one sides of the strap, but I was able to sew it back up, but these are all personal problems that can be easily adjusted. In general The quality is there, it’s thick and beautiful. It will give you that extra boost of confidence and it is a lazy girls best friend, I would recommend.”
Thank you for your honest review, Julie! I'm glad to hear that you're enjoying your Luxies and they give you that extra boost of confidence. Should you run into any issues with your set, please reach out to our team at info@luxyhair.com - it will be our pleasure to help you.
Warmly,
Takara
Luxy Hair Support
Hi beautiful Miranda,
Thank you for taking the time to share this great review with us!
I'm so happy to hear that your Halo extensions blended perfectly. I would love to see some Before and After photos of you with and without your Luxies for a feature on our Instagram page, @luxyhairlove.
For inspiration, please check our website here: http://www.luxyhair.com/pages/before-and-after. You can share these photos via e-mail to info@luxyhair.com, or on Instagram by tagging #luxyhairlove.
And, of course, if you ever have any questions regarding your set, please feel free to e-mail us at info@luxyhair.com. We are always here and happy to help.
Wishing you a lovely day!
Warmly,
Aleksandra
Luxy Hair Support
