MobileHelp Classic Annual Reviews

4.9 Rating 205 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Product Page

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Janet Wa****
Verified Reviewer
Great information, good service, prompt responses
Helpful Report
Posted 4 years ago
Karen Bran****
Verified Reviewer
Help was there promptly when my 83 old mother pressed button on necklace for help and was taken to ER and her contacts were immediately notified.
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Posted 4 years ago
John Cor****
Verified Reviewer
Find response time to have been better than expected when testing system and a couple of time when accidently hitting the button. On a side note, disappointed with the website. Was pretty useless to me and find that your customer service has to make changes to things, such as responders. A feature that someone told me that turned out to not be true was that if the button necklace had not been moved in 24 hours that a text would be sent to the responders. However, if that technology exists, that would be a great way to ensure that the wearer is actually using it.
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Posted 4 years ago
Robert Keber****
Verified Reviewer
Easy to install and works well. I would recommend this to anyome.
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Posted 4 years ago
Roy Allen Couc****
Verified Reviewer
We purchased this system for my 94 year old father and my 91 year old step mother. Within days of getting the system installed my daddy fell and the system worked just like it is supposed to. He has fallen again since then and once again it worked as it was supposed to. We are very pleased with the system and glad we chose this system.
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Posted 4 years ago
Ian Grant ****
Verified Reviewer
Before choosing mobileHelp I contacted several other medical alert companies. Of all the companies I contacted mobile help stood head and shoulders above the others. The representatives were kind, patient and explained everything that was necessary for me to have a full understanding of what I was buying. The Better Business Bureau recommends mobileHelp and I can see why. Yours sincerely, Ian Grant Whyte MD [Cambridge University] LMCC [Canada] diplomat of the American Board of family practice, retired. PS: I have referred a single widow to your company and she has purchased a medical alert device that suits our needs.
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Posted 4 years ago
The associate was helpful in testing our equipment. She was also courteous.
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Posted 4 years ago
they are very helpfull in explaining their service. I would highly recomend them to all my friends.
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Posted 4 years ago