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MobileHelp Duo Annual Reviews

4.8 Rating 682 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Maryanne Sti****
Verified Reviewer
We needed a mobile alert system for my 89 year old mother who has always been very independent. We decided on MobilHelp after speaking with a customer service representative. MobilHelp had everything we were looking for and were extremely helpful when it came time to set up the system. I hope my mother never needs to use it, but we feel more secure knowing she has It available.
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Posted 5 years ago
Representative was extremely knowledgeable and professional. He took the time to clearly walk me through entire package
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Posted 5 years ago
Devern P****
Verified Reviewer
I really appreciate the security I have. My biggest problem initially was to have the mobile unit in my pocket and have it hit something. In each case, that impact triggered a "fall detected" notification when I hadn't fallen. I now use the pouch and put it on my underwear and have no problem. At least, I know it is working.
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Posted 5 years ago
I've had my MobileHelp 4 weeks. It is a blessing to have. I hope I never have to use it!
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Posted 5 years ago
Lynn Eric****
Verified Reviewer
My sister and I got this system for my mom when my dad recently passed away. She was feeling vulnerable and scared. I liked the fact that since she doesn't carry a cell phone she could get help away from home and they could locate her within 10 feet! Awesome company with awesome customer service! There is peace of mind for all of us now! I would highly recommend this to anyone considering it!
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Posted 5 years ago
John Hig****
Verified Reviewer
Recently my son took a vacation from caretaking. He insisted that I obtain 7x24 respite care or he couldn't leave. One night while he was gone, I slid out of bed and couldn't stand up again. The caretaker had to call 911 for lift assist. If I had the MobileHelp instead, I would have saved the cost of 24 hour caretakers for the 7 days he was gone. I now have Fall Detect System in case I have a fall that knocks me out!
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Posted 5 years ago
Glenn Ba****
Verified Reviewer
We got the system for my 87 year old dad who lives alone as still very active, drives and very independent. We have had it going on two months now. Thank goodness he has not had to use it. It gives us a great sense of security knowing he has it now that my mom has passed away and there is no one to call for help should he need it.
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Posted 5 years ago
I was leery about setting it up but found it easy and understood what I was doing. Testing went well and quickly and I’m happy with the System. Would highly recommend.
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Posted 5 years ago