Mobile Duo Annual Reviews

4.9 Rating 50 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

So far the program has been very good. The unit we have has met our expectations of what they should do. We haven't had to use them yet but it is a comfort to know that in the event we fall we do have a back up unit to handle calling the right people at the right location.
Helpful Report
Posted 1 year ago
These alert systems appear to be of high quality and are very easy to use particularly for elderly people. We are very please with them and also the service is very accommodating.
Helpful Report
Posted 1 year ago
Jesse J Peterso****
Verified Reviewer
A few times I have put the device down too hard.I always get asked if this was accidentally dropped. If so told to press the button if all is well and then told the alarm will be turned off. This helps a lot for peace of mind.
Helpful Report
Posted 1 year ago
I have not yet had to use the service but having it has given me enormous peace of mind. Previously I worried about something happening to me or my sister, with whom I live. I worry no more! It was very easy to set up and any question I had was promptly answered. The customer service team is so easy to approach and so easy to talk to. I highly recommend this service!
Helpful Report
Posted 1 year ago
Lois Chap****
Verified Reviewer
Thank God I have not had to use this service as yet, however, I feel so much more secure in knowing I am protected. The Co. called me as there was a false alarm to them.
1 Helpful Report
Posted 1 year ago
Very helpful, professional & courteous.
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Posted 1 year ago
Your agent was very helpful in helping me to understand my equipment and conducting a test. I feel comfortable about the use of my devices and am pleased with the attention I received. This is like insurance you hope you never need. My thanks.
Helpful Report
Posted 2 years ago
James And Sarah Ab****
Verified Reviewer
Mobile help ls justwhat we needed to give us the confidence we needed to feel safe where ever and whenever we needed to leave home.. It works!!! Jim Abbott
Helpful Report
Posted 2 years ago