MobileHelp Micro Annual Reviews

4.9 Rating 150 Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Stephen Di****

Verified Reviewer

“We have been please since ordering, delivery, set up, and use. They always respond to my questions and even go beyond answering the question. They checked to make sure all systems were working properly. My husband wears it and it gives me peace of mind.”

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Posted 3 years ago

Marsha Lee ****

Verified Reviewer

“Very helpful person (Albert) who answered my questions professionally, concisely and comprehensively. MobileHelp is fortunate to have an employee of his caliber on staff, ready and willing to answer a potential customer's questions with due regard and consideration. Pleasure to work with him ! My only 'complaint' is about the pendant as it seems to have a tendency to report some of my movements as Falls, but thank goodness I have been successful in canceling the alarm except for once, when I was able to report to the help desk (if I may call it that) it was not an actual Fall, just dropped the pendant to demonstrate its Fall Feature to a group of friends ! Super product you have there, and a very pleased customer here !”

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Posted 3 years ago

Virginia Vi****

Verified Reviewer

“I am slightly disabled and 72 years old. I wondered who I should call if I felt I had a heart attack. Of course 911 but if I was not at my house would they know where to go. . But what if it was just something that I needed help. Like if I fall I can't get back up at 3 o'clock in the morning who do I call. Since I got Mobilehelp I have complete peace of mind. I push a button, the answer quickly and ask if I need help. They will call 911 plus my daughter if I need them and they know where I am. If I just need my daughter I get her also. The button was very sensitive and kept detecting a fall until I shortened it. Now no false alarms. Love it. My daughter doesn't worry about me as much”

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Posted 3 years ago

“So far it is functioning very good. Would recommend it.”

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Posted 3 years ago

Nancy McCar****

Verified Reviewer

“MobileHelp did their very best to provide me with their product. I received it right away by mail, but it didn’t seem to be working. When I contacted their customer service, we found that the cell reception in my area is so poor that the alert button couldn’t function. They requested that I return the alert button. I received a full refund on my next credit card statement. The company staff was so pleasant and helpful. A friend of mine who has been a customer of MobileHelp for several years had recommended the company to me and gives them a five star rating in every way.”

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Posted 3 years ago

“Very prompt responding when my unit is activated”

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Posted 3 years ago

Howard Teitel****

Verified Reviewer

“tAt this time, we're satisfied with MobileHelp as far as receiving the equipment and putting it into use. Fortunately there have been no events to need the service.”