MobileHelp Micro Annual Reviews

4.9 Rating 150 Reviews
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About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

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Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Eunice Pe****
Verified Reviewer
Many people have asked about the necklace I wear and I tell them about your company and they think it’s a good idea to have, but they haven’t contacted me yet for your information
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Posted 1 year ago
Fred C O****
Verified Reviewer
My father has only had this service for a couple of weeks, but so far, it seems to work very well. I received a call from mobile help, and they said his pendant was "pinging" near a shed, and he was at the garage with his snow blower. All was fine, but bending over and the pendant by gravity "falls" it gives a reading of falling, so I guess we had a "dry run". So far we are happy with the service.
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Posted 1 year ago
Everyone I have been in contact with has been very helpful. I had questions and they were there to give me an answer immediately. Easy to get in contact with. Never was put on hold. I was having problems with the length of the cord, and they sent me an adjustable one.
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Posted 1 year ago
Helen M L****
Verified Reviewer
I am very pleased with Mobile Help. I wear it till bedtime and then let it recharge.
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Posted 1 year ago
Michael Vourn****
Verified Reviewer
I am 83 and, with the exception of a serious back injury, am in good health. However, when I lost my wife recently, I decided I was not comfortable being alone with no help close at hand. And, I have fallen in the past. I researched a number of the emergency assistance buttons and decided on Mobile Help for several reasons: It was GPS enabled and is supposed to work anywhere in the country. (I have a small motor home, so this is important). It is rechargeable and does not need constant battery replacement. It is sensitive to a fall and talks to me when it alarms and gives me a chance to cancel the alarm. Finally, the price was right. It has alarmed several times when I have done something that jarred it - generally on the floor playing with my dog. But, it allowed me to cancel the alarm. I have run the test sequence twice and it works as advertised. I did replace the cloth neck band with the chain from my old military dog tags. That is much more comfortable for me. It is a little larger than some of the others, but it is essentially a specialized cell phone operating on the AT&T network, so a little size is to be expected. It hides just fine under my shirt. I like it. Oh, a thought - I added plastic tape labels on the back listing my medication allergy and my blood type.
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Posted 1 year ago
All questions asked were answered.
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Posted 1 year ago
Richard S****
Verified Reviewer
My wife really needed this. Great product!
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Posted 1 year ago
Maraquita Stein****
Verified Reviewer
I purchased the Micro system for my elderly mother. She was able to set up the device with a little help and feels comfortable using it. We needed to get her an adjustable lanyard so the device hung closer to her neck and didn't swing, but that was sent quickly and has taken care of the false alarms sent from the device swinging too freely. All of the personnel have been very polite, professional and pleasant to deal with and have answered my questions and resolved minor issues efficiently and easily.
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Posted 1 year ago