“Purchased an eSIM and it didn’t work in phone offered no help with this issue passed from id mobile to mobiles.co.uk and still nothing to help had to cancel the order and pay 2 months for an eSIM that didn’t work. So my good deal didn’t work out the way i planned but lesson learned won’t be taken in like this again.”
“This was a contract upgrade. All very simple to arrange and didn't require a new SIM as was already with ID so great way to save money on previous contract with no hassle.”
“NOT ARRIVED after 5 WORKING DAYS - ORDERED SUNDAY Sunday 14th December 2025, today is Sunday 21st (second class Royal Mail tracked going all over London from depot to depot, that's if the tracking information is truthful and my SIM hasn't hasn't actually disappeared)”
“Hi,I'm struggling right now with id mobile. I ordered esim originally but my phone didn't support so that I was tried to talk someone.called them but all automated never got a chance to talk or explain any body. So i cancelled my sim through automated system and ordered new sim but never received I'm very upset.im without a phone for 2 days now”
