“I had originally ordered from Amazon and the order came missing components, broken pieces, and clearly opened and used. I was desperate for some relief so I cleaned it best I could and it did help ease my asthma attack symptoms significantly. I contacted the company directly and they immediately put in an order for a replacement before I’d even returned mine through Amazon. That way I wouldn’t be without the device for managing my symptoms. I really appreciated that kindness, and will recommend people go direct through the company instead of Amazon. Totally worth it!
This product has made me feel less stressed about going camping again. I know I’ll have relief right there when I need it.
I just wish the battery lasted longer.”
“I had a MyPuremist inhaler for years which worked flawlessly. After damaging it in a move I bought another which stopped working after a few weeks. I emailed support/service and received a prompt answer with suggestions. None worked and they honored their warranty and sent a new replacement.
Kimberly was amazing and kept me informed throughout the process. Professional and responsive. My replacement works perfectly and I will continue to be a satisfied customer recommending mypuremist to everyone looking for an excellent inhaler.”
“I had a problem with original order, called customer service,they responded quickly and sent replacement. I am happy with it and so far no problems. The steam helps with nasal congestion and my sinusitis. Hope it continues to be functional.”
