“Carefully followed instructions from your website. Too complicated to set up. Requires 2.4 GHz and gives no option for 5 which I already have. Am not prepared to change all my other settings to fit in with yours. And that was not made clear at the start. Received assistance from a friend very experienced in IT and he was unable to set it up without altering all our other settings in the house. He was interesting in buying a camera, too, but now changed his mind.
I hope you can resolve this quickly.”
Hi Jane,
Thanks for your review. The WiFi WildCam 2 does require 2.4GHz WiFi, which is stated on the product page on our website. I'll ask a member of our technical team to get in touch, who will be more than happy to help.
“I absolutely love my nature spy. I’m particularly using it to monitor for foxes who have been killing wildlife around my pond. It’s great to get a phone alert when the foxes come so I can monitor how they are getting in and rush down to shoosh them away. Fab for watching the birds around the bird feeder too. A great purchase.”
“Very handy little camera - good size and shape (though the material for the outer cover attracts fur and dirt like no other!) I got this specifically for the motion detection / wifi options, to keep an eye on our part-feral cat, and for that it has worked really well. The app could be more intuitive, and if you're watching live remember to hit the record button if you want to replay what you're watching.
I slightly regret not getting the solar panel at the same time, but the battery (considering I forget to turn the camera properly off at times, so it lives in 'sleep mode') isn't draining too quickly. I wouldn't rely on this one as my 'out and about' trailcam, but for leaving in the garden to watch for cats and the local hedgehogs, it's great. The detection range is impressive and the picture quality is very good for the price range, you can even colour your night time shots.”
Thank you for your review. I can see one of my colleagues has been in contact to help resolve this for you, but do let us know if we can do anything further!
“This is my first wildlife camera. It was a bit of a nightmare to set up as had to mess around separating chanels on my router and discovered (took a while to twig on) that if you turn off the camera before installing it outside, you need to uninstall the app and start again from scratch.
I find the writing showing times when using replay too pale to read and it won't let me scroll back more than an hour, so have to go from the start of the day and scroll forwards.
Good that it let's you alter sensitivity as it was getting triggered constantly by moths at first. I now have it on the least sensitive setting which works much better for me. It was good to see a couple of hedgehog visits which otherwise I would have been unaware of... and to be reassured that my yard isn't full of rats when my security light triggers. Just one brief rat visit, a couple of hedgehog visits and many cats!
Using the solar panel to keep my battery topped up so not had to use the charger yet, which is good.”
