“We have purchased numerous knives from New West KnifeWorks, all of which are amazing! We live in Texas and sent several knives in to have them sharpened. The entire process was very easy and the turnaround was extremey quick. Most importantly, the knives came back razor sharp and like new. This is such a great service, knowing these knives will last forever with the ability to have them professionally sharpened when needed.”
“I love the lifetime guarantee for knife sharpening. We have a variety of NWKW knives and they thrive in every situation. We missed them for the few weeks they away being sharpened but now they are back and as good as brand new.”
“I initially sent an e-mail with a photograph indicating what my question was and the customer service department immedicately told me to send the knife back to be analyzed. I received a prepaid label and sent my knife back. I was very pleased as New West customer service communicated with me during the entire process. I received my knife back in superb condition. I am very, very pleased with New West KnifeWorks. I have purchased six knives through the years - all inperson at their Jackson, WY store. The sales staff in the store have always been very respectful and attentive. Overall, I believe that New West KnifeWorks knows how to treat customers and show us that we are appreciated. I look forward to my next trip West - I will make it a priority to visit New West and enjoy shopping (and purchasing) for fine products and customer exceeding expectations!!!”
