“I could not be more pleased with the sharpening and repair service at the StHelena outpost. Stewart was absolutely charming and responsive, sharpening and repairing both my 20-year-old plus New West knives as well as my daughter's newer ones. Stopping at Bryant Park's holiday fair and purchasing New West knives was, in retrospect, a most fortuitous decision.”
“I have a 7" Teton Santoku which I received as a gift. Normally, my husband sharpens our knives and he does a good job. However, with the beautiful etching of the Tetons on the knife, I was apprehensive of him sharpening it. I took it in for their free lifetime sharpening and had it shipped back in one week as beautiful and sharp as the day I received it. Awesome service!”
“Knives are well balanced, hold an edge and ergonomically fit well in my hand. Blade is just the right thickness! My new knife will be a workhorse in the my restaurant and food trucks! Chef Freida”
“I own 3 of New West's knives and this was my first time utilizing their free lifetime sharpening service. Knives came back looking and cutting like new.”
“This is really what you are buying with life-time knives like New West sells. A broken tip was repaired and knives are back to being “scary sharp”. Very happy with how easy it was to ship them and get them back.”
