“I purchased my knife seven years ago. I sent it in and received it in a few short weeks and it was as good as new. It's refreshing these days that a company delivers on what they promise you. Couldn't have been easier...I went on to purchase another knife as a gift!”
“The repair service was extremely quick and i was notified of progress the entire time. The process only took 1 week which was faster than promised and my knife came back sharp as new”
“Great job conditioning the handles and the sharpened knives cut even better then when we first purchased them. Fantastic job! We will try and keep using this great sharpening service once a year going forward. The service is one reason we can justify the initial purchase. Thanks again Victor,ID team!”
“Excellent service. It was easy to ship my knife back for sharpening and it came back like new! I have several New West knives and will use this service again.”
