“This is my second Ororo heated vest since I have a teenager who adopted my first one. This is a must have for cooler weather as the vest alone provides warmth then add the heat and it’s nice and toasty.”
“We had an issue with the button not working after a short time of using it. The customer service was quick to provide clarity on returning and replacing. We have not used it yet but I was very happy with the quick turnaround since I need it for work.”
“I was not expecting to have the vest replaced - thought it would be inspected and then a verdict delivered. The vest as replaced as soon as I sent the old one in, it arrived immediately and the correspondence was fantastic.”
“My wife was very sad when her vest stopped working. I contacted the company to ask if there was a fix for the problem. They looked up our purchase and chose to replace the vest for us. I'm not even sure if it was still in warranty.
The new vest works great and my wife is quite happy.
Thanks to the Ororo team for all your help. You all went above and beyond my expectations.”
“This best is in perfect condition and is really warm .When I’m inside. I’m nice and cozy. Once I step outside and turn on the heater, it keeps me nice and warm while I’m hiking or riding horses.”