“The battery on my favorite vest was charging inconsistently. I worked with the customer service team and was able to replace the battery for a new one quite smoothly.”
“There was something wrong with my battery. My wife had gotten me a vest for Christmas. I received a replacement battery and things are working fine. I had great communications (emails). I forget the girl's name but she did an outstanding job. All I ask from a company is do the right thing! And they did!”
“I have heated vest and gloves from Ororo. Had an issue with one battery with LEDs. No complaints from the company they replaced without any issues. Not only are the heated clothing made very well but great to see a company that stands behind their products now days.”
“Had some trouble with the battery that came with my order. Customer service was polite, professional, instant, supportive, and provided a replacement immediately.”
Hi Joe, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.
