Hi, Chip. Thank you for your review. Please rest assured that our product comes with warranty service. If you need any assistance, feel free to reach out to us at support@ororowear.com, and we’ll gladly assist you in resolving this.
“I like this battery better than the original one, smaller and seems a bit lighter.
The vest, the original, isn't the same as the original and its disappointing. After 6 years I needed a new one doesn't fit the same and doesn't heat the same way, it's not as warm anymore.”
“Fully charged before use. Installed, turned on to medium. Only lasted for 90 min. Recharged, installed again, same result. No happy thinking about returning.”
