Hi Cynthia, thank you for your feedback. We really appreciate that and we will forward your feedback to our product team for further improvements. Please feel free to email us at support@ororowear.com if you need any assistance.
“Got this on sale to have an extra battery. And then just ordered my wife a heated vest so I'll give it to her. Love the size. Next sale, guess what I'm guying.”
“My battery stopped working. I turned to costumer service and they sent me a new battery within a week. Quick, professional costumer service. I'm a happy costumer”
Hello Randi, thank you for your review. Our customer service representative will reach out to you soon to collect more information and provide further assistance with checking the battery.
