“I wanted an additional battery but didn’t want to pay full price- this one works well and so far seems to hold a charge just as long as my other battery”
“This battery doesn't stay charged for very long and I only bought it because the charging port on the first one melted in less than 6 months of having the coat”
Hi Sherry, we’re truly sorry to hear about the issue with your battery — that’s definitely not the experience we want for our customers. Our customer service team will reach out to you soon to help troubleshoot the problem and make sure everything is working safely and properly again. Thank you for your patience and understanding.
Hi Wayne, we’re truly sorry to hear about the issue with your battery — that’s definitely not the experience we want for our customers. Our customer service team will reach out to you to help troubleshoot the problem and ensure everything is working properly again. Thank you for your patience and understanding.