“My husband ordered this vest and battery with charger for xmas, the small was huge so after alot of back and forth and phones we were able to exchange for a smaller size, thou it's not fitted like the description says. I love love the vest when the battery last the 1.5 hrs total. Its terrible, it's freezing in Colorado, I'm a nurse and I got to work at 5am with my warm vest and wear it 30-45 min at work. At 7pm I leave work and guess what no charge left in my battery, so I have to carry my charger with me everywhere I go to give it some charge when not wearing. I'm sooo sad and disappointed. I wear it in my house to keep me warm. I will be contacting CS for help, thou I fear like others have stated that they will refuse, thou I have a 6mth warrenty so theres that.”
Hi James, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Hi Joe, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.
“The batteries are easy to change out, last a long time on a single charge (I keep it on medium heat). They do take quite awhile to recharge again, but I have 2 batteries, so it's not a problem.”
