Hi Chloe, thank you for your feedback and support! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.
“Personalised Flavours was very helpful in finalising my design and had excellent communication throughout the whole process. Delivery was very quick and My friend really loved the gift. Great idea for any friends or relatives of yours”
Hi Taygan, Thank you for taking the time to share your experience. We're pleased to hear that we were able to provide excellent support and communication in finalising the design of your gift. Our team takes pride in assisting our customers throughout the entire process and ensuring a smooth and enjoyable experience.
We're also pleased to hear that your friend loved the gift! At Personalised Favours, we understand the importance of creating thoughtful and memorable gifts, so it's wonderful to know that we were able to provide this for you.
Thank you again for your kind words and recommendation. We truly appreciate your business and look forward to working with you again in the future.
“I was quite happy with overall quality of the flask and I love the little box in came in however when my boyfriend opened the box the flask was the wrong colour (I ordered the grey and got sent out the black) but turns out my boyfriend loved the black finish over the grey anyway so it all worked out in the end”
Hi Lara,
Thank you for taking the time to share your experience with us. We apologize for the mix-up with the color of your flask, and we understand how frustrating it can be when you receive a product that is not exactly what you ordered. However, we are pleased to hear that your boyfriend still loved the black finish, and that it all worked out in the end.
We appreciate your feedback and will use it to improve our processes to prevent similar mistakes from happening in the future. At the same time, we're glad to know that our product met your expectations in terms of quality and the packaging.
Thank you again for choosing our brand and we hope to have the opportunity to serve you better in the future!
Thank you so much! Every review is important to us at Personalised Favours and it is greatly appreciated. We look forward to helping you with your next occasion.
