Hi Kirstyn,
We’re so happy to hear you had a great experience at Personalised Favours.
Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we look forward to helping you with your next occasion.
Thanks & regards,
PF Team x
Hi Carolyn,
Thank you for taking the time to write such a wonderful review!
We are thrilled to hear that you had a positive experience with our service and that your order was delivered quickly.We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing our product!
Thanks & regards,
PF Team x
“I did write a review on product review.Very happy with product,he loved it.A few teething problems but company sorted it out for me.Thank you Erin for all your help and support. Lyn”
Hi Lyn, Thank you for your feedback! We're thrilled to hear that you and the recipient are very happy with our product. We apologise for any teething problems you may have experienced, but we're glad that our team was able to sort it out for you and provide support along the way. It's great to know that Erin provided you with excellent customer service, and we'll be sure to pass along your kind words. We appreciate your business and hope to continue serving your gifting needs in the future!
Hi Chloe, thank you for your feedback and support! We are so glad to hear you are happy with your order and the service received from our team at Personalised Favours.
“Personalised Flavours was very helpful in finalising my design and had excellent communication throughout the whole process. Delivery was very quick and My friend really loved the gift. Great idea for any friends or relatives of yours”
Hi Taygan, Thank you for taking the time to share your experience. We're pleased to hear that we were able to provide excellent support and communication in finalising the design of your gift. Our team takes pride in assisting our customers throughout the entire process and ensuring a smooth and enjoyable experience.
We're also pleased to hear that your friend loved the gift! At Personalised Favours, we understand the importance of creating thoughtful and memorable gifts, so it's wonderful to know that we were able to provide this for you.
Thank you again for your kind words and recommendation. We truly appreciate your business and look forward to working with you again in the future.
“I was quite happy with overall quality of the flask and I love the little box in came in however when my boyfriend opened the box the flask was the wrong colour (I ordered the grey and got sent out the black) but turns out my boyfriend loved the black finish over the grey anyway so it all worked out in the end”
Hi Lara,
Thank you for taking the time to share your experience with us. We apologize for the mix-up with the color of your flask, and we understand how frustrating it can be when you receive a product that is not exactly what you ordered. However, we are pleased to hear that your boyfriend still loved the black finish, and that it all worked out in the end.
We appreciate your feedback and will use it to improve our processes to prevent similar mistakes from happening in the future. At the same time, we're glad to know that our product met your expectations in terms of quality and the packaging.
Thank you again for choosing our brand and we hope to have the opportunity to serve you better in the future!
