Hello
Thank you for taking the time out of your day to provide us with your feedback and for letting us know exactly what you didn’t like about your dress, this means we can make the design team aware so they can aim to improve for the future I hope that you have found another more flattering style that fits perfectly.
Thank you for taking the time out of your day to provide us with your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
“The dress is absolutely lovely but the length of it is ridiculous. I am 5’6” and I had so much fabric spread out across the floor. I’ve had other Phase Eight long dresses and worn heels to accommodate the length but this would not have worked on this occasion. A great dress for the much taller lady.”
Hello there,
Thank you for taking the time to leave us feedback.
We are glad that you were satisfied with our prompt delivery service and that everything went nice and smoothly throughout.
We hope to see you again.
Kind regards,
Phase Eight Customer Care
“Beautiful dress. I ordered a size 14 first. I’m a 14 and 5’9”. It was to big around the waist and to long. Dragging the floor. I reordered 12 it is shorter and fits much better but perhaps could have had a 10. I think if you order you need to order smaller size and consider the length or get 4” heels. You need to be very tall.”
Hi,
We're delighted to hear that you're happy with your experience! It's fantastic that you found the search and order process easy. If you need anything else or have any questions, feel free to reach out.
Best regards
“Far too long for a normal human. Held up against my 6ft tall husband, it was too long for him. Perfect for a really tall person at least 6ft 1 and above, trailing on the floor with material to spare for anyone else.”
