“Pretty dress but a little disappointed with the fabric, looks good on but feels quite cheap. It is very long I'm 5'6 and the petite fits well with a 2" heel”
Hello Helen, Thank you ever so much for taking the time to leave us some 3-star feedback!
I would like to apologise for the way the first garment arrived, I have passed this feedback on to our dispatch team for review so thank you for bringing it to our attention. We do offer a free steam service for purchases made with us, this free service is available in all of our Phase Eight Standalone stores.
I am pleased you kept the petite garment and I do hope it is perfect for you!
Thank you for your important comments. Have an amazing day!
Victoria @ Phase Eight Customer Care
Hi there,
Thank you for your feedback, we're so pleased to hear you've received great customer service from us. We're sorry to hear the items were unsuitable for you. I have passed your feedback about our Website on to the Team here to look into, as available products should be easy to find.
Thank you for shopping with Phase Eight.
Kind regards,
Phase Eight Customer Care
“Lovely dress but a bit too long could be a couple of inches higher but not as high at the Pettit option as that’s too short with heels and does fall right at the sides x”
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our service to you. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hello, thanks so much for the feedback. I am so sorry that you had issues when ordering with us, I can since see we have resolved these however, I am so sorry for any inconvenience caused.
