Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Hello there, thank you so much for your feedback. I am so sorry that you have yet to receive your order. Unfortunaley due to the current season we have incurred an influx of orders caused some slight delays. However please do not worry as we are working through this as quickly as we can. I thank you for your patience. If you need anything further, please let us know. Kind regards,
