“Amazing quality, very efficient and fast. It has ideal measures for most of stuff you need to sanitise, really helps with headphones, mice, keyboards and hygiene products and devices.
The delivery was super fast for my region.”
“Overall it is a decent product. I bought this one to replace my last one that lasted about 3 years. It would be nice if it a lasted longer before needing to be replaced. Also, it would be nice if it was a little bigger. My 15" laptop does not fit inside. However, it works well for my phone, my iPad and my kindle.”
“I have started sanitizing everything with this. The compartment is large enough for Ipads, remotes, electric tootbrush units, etc. Clean is good period.”
“This is the second one we have purchased. It works great. The larger one works great for IPads or multi multiple items. The larger size is perfect for our family!
Highly recommend!”
“My Home Soap item worked the first day. Next day - nothing! Took a lot of effort to get through to customer service to arrange return. Had to register item before processing return so that it was on warranty. When I purchased the item, as a Prime member, I received free shipping. Without the help of my customer service rep, I would have had to pay nearly $20 for shipping it back. No way. After all the drama, I decided not to replace the item.”
Thank you for taking the time to share your experience. We’re very sorry to hear that your My Home Soap item stopped working after the first day—that’s certainly not the experience we want for our customers.
We’re glad one of our customer service representatives was able to assist you with the return shipping, but we are so sorry that the overall process led you to decide against a replacement. Your feedback is extremely valuable and will be shared with our team as we work to improve both product reliability and the return experience.
Thank you again for bringing this to our attention, if there's anything else we can do to improve this process or assist, please let us know and we would be happy to help!
Daphne // PhoneSoap Support
