“Arrived in open plastic bag! The item box was banged up like it had fallen out of bag several times before delivery. Very disappointed. Don’t even know if it works.”
“i love how clean my phone feels and looks after I put it in the Phone Sanitizer! My only wish is that I could add my sunglasses or other thicker items. But it's very good for my phone!”
Dear Reviewer,
Thank you for taking the time to provide feedback on your recent purchase of the PhoneSoap 3 White. We appreciate your honest review and sincerely apologize for the inconvenience caused by receiving the wrong product. We understand that this unexpected issue has resulted in additional hassle for you, which is not our intention.
We truly value our customers' experiences, and it's through feedback like yours that we can continually improve our processes. If you could spare a few moments to share with us how we can rectify this situation and make things better for you, we would greatly appreciate it.
Once again, thank you for your feedback, and we genuinely appreciate your understanding. We look forward to hearing from you soon so that we can make things right.
Best regards,
Phonesoap support.
