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Apple iPhone 6S Plus (32GB) [Grade A] Reviews

5 Rating 1 Reviews
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About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Product Page

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

I purchased a reconditioned Iphone which I had to return due to various faults with the phone. I was refunded my money promptly. Even though this was not a successful purchase I would like to commend the Customer Support I was given by Andy upon receiving the phone who guided me through the checks which I followed before backing up by old phone to this purchased phone to ensure it was working correctly. Things I would not have considered doing before hand myself. Then once I transferred my old phone some issues arose which could not be resolved. Again I kept Andy the Robot Customer Service representative in the loop through the process of trying to get Apple National Help Line to resolve the issues without success. The Phonebot Customer service was very supportive every step of the way and without hesitation refunded my money. Although very disappointed about the phone Robot excelled with their customer service.
Helpful Report
Thanks alot for taking out your time valuable time and sharing your experience. We wish to serve you in future. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot