“Easy to install and easy to use. This system is quiet and reliable. Way way way better than the junk you usually get at home depot or Lowes. I can sleep easy now knowing that my back up is working.”
“Competitive price on replacement B/U battery charger and new pump. Arrived fast. Good thing I bought it because repair service did not have in stock but I had it all right there waiting to install.”
“Installed it easy as pie and so far no problems. I hope it continues to work when the power goes out. Not much more to say. Just make sure the sump hole is big enough for the extra height of the pump?”
“This battery backup pump system prevented our basement from flooding during storms. It even notifies us when the pump switches on. Wish we'd had it before.”
“The supplier was very responsive to the order and it was delivered in about a week. If you have a sump pump system that moves any volume of water, power failures are a concern. This product gives you piece of mind and provides everything necessary from a good name brand (except battery) for a minimal installation. They claim the system will run on battery power for 7 hours continuous, longer, depending on duty cycle (duty cycle is the time off compared to time on, for instance, 1 minute off and one minute one is a 1-to-1 duty cycle and would run for 14 hours, according to the paperwork). The instructions show an installation for a 36" deep sump well. I didn't have nearly that amount of vertical room and had to space things more closely together vertically. I had to glue in the one-way valve (as per instructions), but would have used splicers if I had more vertical room. The instructions direct you to glue in the motor as well. I would recommend buying a rubber splice kit so that you can remove the motor. At least by installing a splice on the motor, the valve can be replaced without replacing the motor. Overall, good product, I just wouldn't recommend blindly following the directions and gluing everything for maintenance reasons.”
“last weekend I installed it with diehard battery. as I test it, it seemed to work and yesterday, the power went out and we had basement flood. after much of googling and study the manual, I have learned it was airlock that caused it not to work. For some reason, zoeller has a round cover for water intake and that was causing the air not to escape from it. so I took the cover out and as I test it, It worked beautifully. So watch out for the round plastic cover that cause air lock. other than that, I am pretty confident that this thing will work next time.”
