“This was an exact replacement for a 30 year old version. Worked as expected right out of the box. Keep in mind the dimensions have changed in 30 years. I had to strip some parts off the new one to get it past the iron legs of the laundry sink. No big deal, just remember to put them all back on once mounted.”
“... I ran the plumbing and fittings following Hartell's instructions... The pump is quiet, powerful, came with all necessary fittings... After 4 years, the switch seemed to be hanging up... In the end I was satisfied enough to install one of these in our new house a year ago. Upped the rating to a 4.”
“It was a bit difficult to install, but that may just be the result of a small space under the sink with which to work. Since installation, it has worked flawlessly and with little noise.”
“I have had this installed for a month now. Works fine no leaks. One thing I noticed is that the sink drain strainer must at least have an inch or two of threads so the unit has enough threads to tighten up well. It's quiet enough for a basement. So far so good.”
“This was a direct replacement of the same type pump that quit working after many years of use. I looked into replacing the pump with one that has the waste water drain into a "box" which contains a pump - however that requires the installation of a vent pipe - vented to the outside - which was an unworkable option in my case. So I went with the direct replacement. I was impressed that the new pump came with most of the PVC fittings I needed to install it including the checkvalve and a 1/4 turn shutoff. The 1/4 shutoff is especially important because not only does it allow you to shut off any drain water back filling to the pump in the event you need to remove/replace it, but because you use the valve to "trim" the backpressure on the pump so that it doesn't cycle on and off continuously. My previous installation didn't have this and I believe it contributed to the pump eventually failing. Additionally the "kit" included a steel "strainer" that fits into the drain throat of the washbasin to catch larger debris to keep it from getting into the impellor. I recommend you pick up a PVC coupling / fitting before you install it, and then put it at the end of a 2 or 3" piece of PVC connected to the pump outlet and then put all the other hardware (check valve, shutoff valve etc) over on the other side of the coupling. That way if you have to take the pump off again in the future you can do so without having to hacksaw through the PVC pipe and then buy new hardware and fittings and cement it all back together again - instead you should loosen the coupling and then you can take the pump off by itself and then spin out the threaded fitting from the pump outlet.”
“Installed exactly per instructions... Pump moves a lot of water... the pump was cycling every 20-30 seconds... Added a second check valve... Hartell has yet to answer - not a good sign of a company standing by the product.”
