“I love this necklace but the clasp is very difficult to open and I need a pliers to open it. I reached out for some tips but haven't heard anything back yet. I hesitate wearing it in fear I cannot get it off.”
“Absolutely stunning piece of jewelry. I bought the Harper choker chain necklace and added the moon. It was so pretty. I bought it as a gift for a friend and I ordered it in silver also. Love love love it and get so many compliments.”
Hi there! We're incredibly sorry to hear that happened to your bracelet. Please email our Customer Service team at info@puravidabracelets.com or chat with us online. We'd love to help make this right.
“I could not get the clasp open for the life of me. I had to take the chain and pull against the clasp to open, so obviously the chain won’t last very long. I returned this item. Don’t waste your money and time waiting for it.”
Hi there! We are so sorry that you are having trouble with your choker.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern. Also, our Live chat is available Mondays-Fridays, 8 am-5 pm PST. We look forward to assisting you!
