We're sorry to hear that your purchased item is damaged/defective. Please feel welcome to email our Customer Service team at info@puravidabracelets.com. We would love to help make this right for you.
We're so sorry if the quality of the item you ordered wasn't perfect and we appreciate hearing about your experience. If there's anything that we can do to help, please reach us at info@puravidabracelets.com or chat with us online.
“I bought 2 of these necklaces for my granddaughters, 1 arrived broken (They arrived Christmas Eve). I did receive a replacement for the broken one. There must be a design flaw because noe both are broken in the exact same spot. It's the hinge of the circle where you hang the charms from. The pic below is the original broken one but both broke in the same spot.Total waste of money”
We're sorry to hear that your purchased item is damaged/defective. Please feel welcome to email our Customer Service team at info@puravidabracelets.com. We would love to help make this right for you.