Hi Sonja,
Thank you for sharing your feedback with us. We’re truly sorry to hear that the Dreamy Stripe Plush Blanket – Black did not meet your expectations in terms of quality.
We’ve reached out to you directly via email regarding order #2844517 so we can better understand the issue and work toward a resolution that feels right for you. Your satisfaction is very important to us, and we’d love the opportunity to make this right.
Please feel free to respond to the email we sent, and our team will be happy to assist further.
Thank you for taking the time to share your experience.
Hi,
Thank you for your feedback. We’re sorry to hear that the pattern you loved didn't turn out to be what you were expecting in terms of functionality. We understand purchasing decisions can be tricky at times, and we appreciate you letting us know about your experience.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
