“The Wanderlust is totally different than the other Sandcloud towels we purchased. Sure it is pretty and my daughter loves the design, but it is thinner and lighter than the other Sandcloud towels we purchased. After a couple of uses, the Wanderlust is stiff and rough while the other towels are soft and supple.”
Dear Michael, Thank you so much for taking the time to share your feedback about your experience with Wanderlust. We truly appreciate your input and are grateful for customers like you who help us improve our products. We sincerely apologize and understand that the towel may not have met your expectations in terms of its thickness and weight, as well as the texture after a few uses. We have sent you an email to discuss on the same.
Hello! Thank you so much for taking the time to share your feedback on Wanderlust! We greatly appreciate your thoughts. Your comments have been forwarded to the relevant team. To fix this issue, we have sent you an email.
Dear Ashley,
Thank you so much for your incredible 5-star rating of Wanderlust! We're thrilled to hear that you had such a positive experience with us. Your support means the world to us!
If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.
“Nice towel but I was looking for lighter weight option for backpacking. This is a full ounce heavier than a travel towel I already own that cost far less. Will be great for a regular beach vacation I'm sure.”
Hello! ,Thank you so much for taking the time to provide us with your valuable feedback on your recent experience with Wanderlust! We truly appreciate it.
Kindly respond to the email that we sent you.