Hi Lila,
Thank you for sharing your feedback about the Mystery Towel. We're sorry to hear that it didn’t meet your expectations regarding size and absorbency. We understand how important it is for a towel to be both functional and comfortable, and we appreciate you letting us know about your experience.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
“The mystery towel was a great surprise. It had light blue stripes, and a small fringe. It is a very big towel. As a matter of fact, I like the mystery towel better than the bath towels that I received. Obviously Sand Cloud is good at making beach items.”
“Love my Sandcloud towels so much I bought the little fishes baby gauze receiving blanket set with the burping cloth 3 pack for my 1st Grandbaby coming in August! Unfortunately I never recieved the free gift item (sunblock) so I can't review it!”
“I love sandcloud towels so I figured I would be happy saving up to 30-40% (can't remember exactly) to get one that I could not pick out myself. But I should have known they wouldn't throw in a super cool one. I just got a boring yellow one, and it seems smaller than the "regular" towels I've purchase previously. But, it is nice and soft and folds up nice and small, and dries quick, so I guess it was worth the $34??”
Hi Nicole,
Thank you for taking the time to share your thoughts on the Mystery Towel. We’re glad to hear that you find it soft and quick-drying! However, we understand your disappointment with the color and size not meeting your expectations. We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
