Hi Karen, thank you for sharing your feedback with us. We’re sorry to hear that the Mystery Pouch X-Large didn’t meet your expectations, particularly regarding the lack of handles and overall usability. We’d really appreciate the opportunity to discuss this further and help make things right. We’ve sent you a follow-up email to offer assistance, please feel free to respond there so we can support you directly. Thank you for bringing this to our attention.
“It's really cute and great material but it is a small pouch. If this an XL, how small is small?? Other than that it will come in handy for little knick knacks”
“This is the third mystry pouch I've purchased. I should use for a gift but cant bring myself to part with it. I have been using one for a purse and it's awesome.”
Hi JoAnna,
Thank you for taking the time to share your feedback. We’re sorry to hear that the Mystery Pouch X-Large did not meet your expectations in terms of size and functionality.
We’ve reached out to you directly via email regarding order #2834267 to better discuss your experience and offer a resolution. Your feedback is important to us, and we’d love the opportunity to make this right.
Please feel free to respond to the email we sent, and our support team will be happy to assist you further.
Hi Cynthia,
Thank you for sharing your feedback. We’re glad to hear that you liked the lining of the Mystery Pouch X-Large.
We’ve reached out to you directly via email regarding order #2797949 to learn more about your experience and see if there’s anything we can help with. Your feedback is important to us, and we’d love the opportunity to assist further.
Please feel free to respond to the email we sent, and our support team will be happy to help.
