“I bought these because they were on sale and I really like them a lot. I feel like these are really expensive and that’s why I’ll only buy them when they’re on sale.. I like these because they don’t have any fringe and they are the perfect size. They dry very quickly. They’ve become my favorite towels.”
Hi Starr,
Thank you for sharing your thoughts! We're glad to hear you found the Terra Fringeless XL Bath Bundle to be okay, although we understand that your preference leans towards the Truth Mudcloth towels. Your feedback helps us improve, and we hope you'll find the perfect match for your needs in the future.
Warm regards,
Team Sand Cloud
Hi Beverly,
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with the towels hasn’t met your expectations. We understand how disappointing it must be to deal with issues like poor absorbency and excessive lint, especially after following the care instructions.
We’d really appreciate the opportunity to discuss this further and make things right. Kindly respond to the email we sent you so we can assist you directly and explore a suitable resolution.
We look forward to hearing from you and appreciate your support.
“I had seen adverisements for SandCloud and wanted to give them a try. I purchased this set just to try them out. These towels are great! I love how thin they are but they are super absorbant and dry quickly. After our first use we went back and ordered another 2 pack, a set of matching hand towels and a hair towel. Very happy with our purchase.”
“I like the towels, the color is exactly what I wanted, they had loose threads but customer service was able to sort out the situation quickly. Customer Service is top notch and the towels are amazing.”
Hi there,
Thank you for your review! We’re glad to hear that you love the color of the towels. However, we apologize for the loose threads you noticed on one of them. We value your feedback and will certainly look into this quality concern.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi there,
Thank you for your review and for sharing your thoughts on the Terra Fringeless XL Bath Bundle. We're glad to hear that you like the size but are sorry to learn that the texture and absorbency didn't fully meet your expectations. We understand how important it is for towels to perform well and provide a satisfying experience.
We’d love to hear more about your experience and see how we can assist. Please feel free to reply to the email we sent you.
Looking forward to hearing from you!
