“I had high hopes for the Terra Fringeless XL Bath Bundle in Slate Blue, but these towels were a complete disappointment. Even after multiple washes, they remain rough and scratchy—unless you are looking for an exfoliation session every time you dry off. For the price, I expected softness and quality, but these fall far short.
To make matters worse, when I tried to return them, I was told I needed the original packaging—something that was not clearly stated upfront. This effectively made returning them impossible and left me stuck with an expensive set of uncomfortable towels.
Between the poor texture and the restrictive, misleading return policy, I would strongly advise against purchasing these.”
Hi Donna,
Thank you for sharing your experience with the Terra Fringeless XL Bath Bundle. We're truly sorry to hear that the towels didn’t meet your expectations in terms of softness and comfort. We understand how important it is to have quality products that feel good against the skin.
Regarding the return process, we apologize for any confusion about the original packaging requirement. Please check your inbox for an email from us. We're here to help and want to find a resolution that works for you.
Hi Jeff,
Thank you for taking the time to share your thoughts on the Terra Fringeless XL Bath Bundle. We're sorry to hear that you experienced shrinking despite using the delicate cycle. Your feedback is essential as it helps us understand how we can enhance our products for better performance.
If you have any further comments or would like to discuss your experience in more detail, please feel free to reply to our email. We appreciate your input and are committed to improving your experience with us in the future!
Hi Paula,
Thank you for your honest feedback on the Terra Fringeless XL Bath Bundle. We're glad to hear that you love the size and appreciate how fast they dry. We understand that every product may not hit the mark for everyone, and your opinion is valuable to us.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“Very disappointed, as they are not fluffy I at least expected soft...not really. So I figured they would at least be absorbent... Nope left me wet and stuck to me. Total scam”
Hi Michael,
Thank you for your feedback on the Terra Fringeless XL Bath Bundle. We’re sorry to hear that you found the towels to be less fluffy and absorbent than expected. We understand how frustrating it can be when a product doesn’t meet your needs.
Your comments are important to us, and we appreciate you sharing your experience. If there's anything else we can do to assist you or improve your experience, please check your email for a message from us. We're here to help!
