“I waited several months for these towels to come back in stock. Definitely worth the wait! They are gorgeous, thick and soft. I gave them to my daughter in law, as a gift, but now that I see how nice they are, I need to get some for me!”
“It's gorgeous but upon first usage after washing, I didn't find it to be very absorbent. However, customer service reached out to me with a suggestion to resolve my complaint (soak the towels in cold water overnight) and then rinse, spin and dry them in your washer. That resolved my issue completely.”
Hi Rebecca,
Thank you for sharing your experience with the Stripe Polka Dot XL Bath Bundle. We’re truly sorry to hear that the bath towel did not meet your expectations in terms of absorbency. Your feedback is essential to us, and we always aim to provide products that deliver on quality.
If you'd like to discuss your experience further or need assistance, please reply to the email we sent. We appreciate your input and hope to have the opportunity to improve your experience.
Thank you for your understanding!
“i like the size and color of the towels. i just feel they absorb as good as it says it does. so far quality is good. however i wouldn't necessarily buy more towels for that price.”
Hi Shelly,
Thank you for taking the time to share your thoughts on the Stripe Polka Dot XL Bath Bundle! We’re glad to hear you like the size and color of the towels. We understand how important absorbency is, and we appreciate your feedback. It helps us continue to improve our products.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“I said yes I would recommend but I am not sure myself how I like them. They r big and heavy and not absorbing like they said they would. I have washed them first and hopefully in time they will get better. Husband said he still felt wet after drying off. So will see.”
Hi Sandy,
Thank you for your feedback! We appreciate you giving our towels a try. We recommend continuing to wash them as per the care instructions to help improve their performance. We would like to discuss further with you. Kindly respond to the email that we sent you.
Hi there,
Thank you for your fantastic review! We're thrilled to hear that the Stripe Polka Dot XL Bath Bundle has transformed your bathrooms and complements your mid-century vibe beautifully. It’s wonderful to know you’re enjoying the colors and the quality. If you have any questions or need assistance, feel free to reach out!
“I so wanted to love these towels (I bought both the bath sheets and the hand towels). I'd been eyeing them for ages and was excited when they went on sale. They've been nothing but trouble since they arrived. Despite washing them over and over again, I am covered in lint after every shower. In fact, my shower drain has clogged because of all the lint washing down it. The lint container of the dryer is packed full after every wash. Additionally, one of the towels is starting to fray along the side after only a few months of use. I'm incredibly disappointed and would not recommend these towels to anyone.”
Thank you for your honest feedback. We’re truly sorry to hear that the towels have been causing so much trouble and that they haven’t lived up to your expectations. It’s especially disappointing to learn about the lint issues and the fraying after such a short time. We strive to provide high-quality products, and it’s clear we missed the mark here. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
