“I really love the look of these towels. They just don’t seem like they dry you off very well, could be more absorbent (and need washcloths to match).”
Dear Kimberly, Thank you so much for your 4-star rating of our Stripe Polka Dot XL Bath Bundle! We truly appreciate your feedback. We're glad to hear that you love the look of these towels. We also appreciate your honest comment about their absorbency. We are constantly looking for ways to improve our products, and your feedback helps us tremendously in doing so. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“Soo much lint!!! I’ve washed the towels 3 times now and I’m still having to stop the dryer 3-4 times to clean out the packed lint trap. The lint gets all over my wet hands and face. Idk if the lint issue will ever get better. I do like the size of the XL towel, the weight, and the absorbency. For the amount of money and the amount of black lint all over my house I will not purchase again.”
Thank you for your feedback on the recent purchase you made with us. We are sorry to know about the damage caused. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Tracie,Thank you so much for your amazing 5-star rating of our Stripe Polka Dot XL Bath Bundle! We are thrilled to hear that you loved it. Your support means the world to us!
Your enthusiasm and kind words truly motivate us to continue delivering top-notch products and exceptional customer service.
We sincerely appreciate your feedback and we can't wait to serve you again in the future!
Dear Amee,Thank you so much for your fantastic 5-star rating of our Stripe Polka Dot XL Bath Bundle! We are thrilled to hear that you are delighted with your purchase.
We apologize for any inconvenience you may have experienced regarding missing items and the refund process. Kindly respond to the email that we sent you.
Thank you so much, Tracie, for giving our Stripe Polka Dot XL Bath Bundle a fabulous 5-star rating! We truly appreciate your feedback and are thrilled that you found it just as pretty as in the picture.
Once again, thank you for your kind words and positive feedback. We value your satisfaction and look forward to serving you again in the future!
“I had some really old towels that I loved, but they were falling apart and I knew I needed to replace them. I tried several other brands before I finally decided to try Sand Cloud. I'm so glad I did! The towels are huge and such high quality that immediately after my first set arrived, I bought a second set and I'm about ready to buy a third set. I promise you won't be sorry if you try yourself some Sand Cloud!”
